In this article, you’ll find:
How Credits Work for Enrichment
When you run an enrichment, UpLead scans your provided contacts and attempts to match them with existing records in its database.
Credits are deducted upfront based on the number of rows processed.
If a contact is not matched, the credit is refunded after the process is complete.
You can redownload the enriched file as many times as you like without using additional credits.
FAQs
Q: Do I get charged even if I don’t download the enriched file?
A: Yes, credits are deducted for every processed contact, whether you download the results or not.
Q: Will I be charged for unmatched contacts?
A: No, if a contact cannot be matched in UpLead’s database, the corresponding credit will be refunded.
Q: Can I redownload an enriched file without using extra credits?
A: Yes, once the enrichment is complete, you can redownload the file as many times as needed without additional charges.
Next Steps
Still need help? Contact UpLead Support for assistance.