In this article, you’ll find:
How Salesforce Connected Lists Billing Works
UpLead operates on a credit-based system for Salesforce Connected Lists. Each time you export or sync a contact with Salesforce, a credit is used. The number of credits used depends on the number of contacts being processed and the configuration settings you’ve selected.
Exporting Contacts – Every time you export a contact to Salesforce, one credit is deducted from your UpLead account. This means that for each contact exported, you will be charged one credit, regardless of whether the contact is a new match or an existing one in your database.
Matching Contacts – When syncing Salesforce contacts, the credits are based on the number of contacts that match your configuration preferences. Only matched contacts are exported.
No Double Charges – You will not be charged twice for the same contact. Once a contact is sent to Salesforce or unlocked, you won’t incur additional charges for that contact in the future, even if you sync or export it again.
Email Validation –Link to SF Connected lists config article – – Credits are also linked to the email validation status of the contact. A credit will only be deducted if the contact’s email status is either “Valid” or “Valid and Accept All.” If the Validation Type is set to “All Emails,” a credit will be deducted for every contact with an email or phone number, disregarding the email status.
FAQs
Q: Do I get charged for exporting a contact that was previously exported?
A: No, you won’t be charged for the same contact more than once. Once exported, the contact won’t incur an additional charge on future exports.
Q: How does email validation affect billing?
A: If the contact’s email status is Valid or Valid and Accept All, a credit will be deducted for each exported contact with an email address. If the validation type is set to All Emails, a credit will be deducted for each contact with an email or phone number, regardless of email status.
Q: Are there any additional charges beyond the credits?
A: No, the billing is entirely based on credits used for exporting and syncing contacts. There are no extra fees beyond the credits for these actions.
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