In this article, you’ll find:
Navigating to the CRM Integration Page
To access the CRM integration settings in UpLead:
Click on the Profile section at the bottom left of the page.
Select Connect to my CRM.
A list of available CRM options will be displayed.
Click on your preferred CRM to initiate the connection process.
Connecting via OAuth/OIDC
For the following CRMs, UpLead supports OAuth/OIDC authentication:
Salesforce
HubSpot
Zoho
Mailshake
Outreach
SalesLoft
Steps:
Select your CRM from the list.
If already logged in, you will be directed to the confirmation page.
If not logged in, enter your CRM credentials.
Grant UpLead the necessary permissions to access your CRM data.
Once confirmed, the integration will be established.
Key Considerations
💡 Best practice: Ensure you have the correct permissions to create, read, update, and delete contacts, companies, accounts, and leads.
⚠️ Common mistake: If login fails, verify that your CRM allows third-party integrations and that your account has the required privileges.
Connecting via API Key
For the following CRMs, UpLead requires an API key for integration:
Reply.io - How to Generate an API Key
Pipedrive - How can I find my personal API key?
Insightly - Generating an API Key
Woodpecker - How to Generate the API Key?
Lemlist - How to Find Your API Key
Close CRM - API keys & OAuth
Steps:
Select your CRM from the list.
Navigate to your CRM's settings to generate an API key.
Copy and paste the API key into UpLead's integration field.
For Copper, also enter the email address associated with the API key.
Save the settings to establish the connection.
Key Considerations
💡 Best practice: Store your API key securely and limit access to trusted users.
⚠️ Common mistake: If authentication fails, double-check your API key and ensure API access is enabled in your CRM.
FAQs
Q: What permissions do I need for the integration?
A: You need permissions to create, read, update, and delete contacts, companies, accounts, and leads in your CRM.
Q: What if my CRM is not listed?
A: Contact Uplead support to inquire about future integrations.
Q: How do I disconnect my CRM?
A: Go to Profile > CRM Integration > Disable CRM Name.
Next Steps
Still need help? Contact UpLead Support for assistance.