In this article, you’ll find:
What Happens When You Close Your Account
When you close your UpLead account, the following will occur:
Immediate Loss of Access: You will immediately lose access to all of your unused credits, saved searches, uploaded files, and previously downloaded lists.
Permanent Deletion: Once your account is closed, it cannot be recovered, and all account-related data will be permanently deleted.
Billing: If you are on a subscription plan, you will no longer be billed after account closure, but be aware of any outstanding charges.
How to Close Your Account
For Paid Subscription Users:
Navigate to Your Profile: Log into your UpLead account and click the profile icon in the bottom-left corner of the page.
Access the Billing Section: Click on 'Billing' to open the billing settings.
Close Account Option: Scroll down to the 'Advanced Options' section and click on 'Close Account'.
Pause or Close Account: A confirmation popup will appear, offering you the option to pause your account with the Hibernation Plan for $2 per month. This plan preserves your unused credits, saved searches, account settings, account history, and previous downloads. If you choose to pause, follow the prompts to confirm. If you prefer to proceed with closing your account, click 'Next' to continue.
Confirm Account Closure: If you choose to close your account, a final confirmation will appear warning that closing your account will result in the loss of all your data and access. Once confirmed, your account will be closed, and all data associated with it will be permanently deleted.
For Trial Subscription Users:
If you're on a trial subscription and do not have access to the billing section, you can close your account by:
Navigate to Your Profile: Click the profile icon in the bottom-left corner of the page.
Close Account Option: Select 'Close Account' from the profile menu.
Follow the Dialogue: A confirmation popup will appear with a warning about the permanent loss of data. Follow the prompts to confirm and close your account.
Key Considerations
Best Practice Tip: 💡 If you are unsure about permanently closing your account, consider pausing it with the Hibernation Plan first. This will allow you to keep your data for a small fee.
Common Mistake: ⚠️ Be sure to download any important files or credits before closing your account, as these will be permanently lost after account deletion.
FAQs
Q: Can I recover my data after closing my account?
A: No, once your account is closed, all data is permanently deleted and cannot be recovered.
Q: What happens to my subscription after closing my account?
A: You will stop being billed after closing your account. However, be sure to cancel your subscription before closing the account to avoid any unwanted charges.
Next Steps
Still stuck? Contact UpLead Support for further assistance.