In this article, you’ll find:
What Happens When You Close Your Account
When you close your UpLead account, the following will occur:
Immediate Loss of Access: You will immediately lose access to all of your unused credits, saved searches, uploaded files, and previously downloaded lists.
Permanent Deletion: Once your account is closed, it cannot be recovered, and all account-related data will be permanently deleted.
Billing: If you are on a subscription plan, you will no longer be billed after account closure, but be aware of any outstanding charges.
How to Close Your Account
Step 1: Navigate to Your Profile
Log into your UpLead account and navigate to your User Profile by clicking the profile icon in the bottom-left corner of the page.
Step 2: Access the Billing Section
Once you're in your profile, click on Billing to open the billing settings.
Step 3: Close Account Option
Scroll down to the Advanced Options section and click on Close Account.
Step 4: Confirm Account Closure
A confirmation popup will appear with the warning that closing your account will result in the loss of all your data and access. If you're sure about closing your account, click Next to proceed.
Once confirmed, your account will be closed, and all data associated with it will be permanently deleted.
Key Considerations
Best Practice Tip: 💡 If you are unsure about permanently closing your account, consider pausing it with the Hibernation Plan first. This will allow you to keep your data for a small fee.
Common Mistake: ⚠️ Be sure to download any important files or credits before closing your account, as these will be permanently lost after account deletion.
FAQs
Q: Can I recover my data after closing my account?
A: No, once your account is closed, all data is permanently deleted and cannot be recovered.
Q: What happens to my subscription after closing my account?
A: You will stop being billed after closing your account. However, be sure to cancel your subscription before closing the account to avoid any unwanted charges.
Next Steps
Learn how to pause your account
Still stuck? Contact UpLead Support for further assistance.