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How to Reset Your Password via the Login Page

This guide explains how to reset your UpLead password if you’ve forgotten it or need to update it.

Uplead Support avatar
Written by Uplead Support
Updated over 3 months ago

In this article, you’ll find:

Step 1: Access the Password Reset Page

  1. Go to the UpLead login page: https://app.uplead.com/login.

  2. Click the “Reset Password” link below the login fields.


Step 2: Request a Password Reset Link

A window titled “Reset your password” will appear:

  1. Enter the email address associated with your UpLead account in the input field labeled “Email”.

  2. Click “Send Me a Link”.

    • A password reset email will be sent to your inbox.

    • To cancel, click “Cancel” and return to the login page.

Step 3: Use the Password Reset Email

  1. Check your email for a message from UpLead titled “Reset Your Password”.

  2. Open the email and click the reset link inside.

    • Important: Only the most recent reset link will work. Older links expire automatically.


Step 4: Create a New Password

  1. After clicking the reset link, you’ll be redirected to a password update page.

  2. Enter your new password in the “New Password” field.

  3. Confirm the password in the “Confirm New Password” field.

  4. Click “Save Changes”.


Post-Reset Notes

  • Login with New Password: Use your new password to log in to UpLead.

  • Old Password Invalid: Your previous password will no longer work.


Changing Your Email?

If you’ve updated your email address via your profile:

  1. Use the new email to request future password resets.

  2. Old emails linked to the account will no longer receive reset links.


Troubleshooting

  • No Reset Email?

    • Check your spam/junk folder.

    • Ensure you entered the correct email address.

    • Request a new link if needed.

  • Link Expired? Submit a new reset request from the login page.


Still need help?

Contact UpLead Support via the chat icon on the login page or visit the Support Center.

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